Orders before April 8th. will not show status, only will display your order as
you placed it.
CREDIT CARD NUMBERS FROM ORDERS CAN NOT
BE SEEN
PLEASE READ CAREFULLY the
instructions for you to find the status of your order
The first screen you will get, is for you to sign-in
into the Order System. You must write down your USER NAME and your PASSWORD.
The User Name is the e-mail address you used to place
the order(s). Please note that if you had capital letters you must write EXACTLY
the same way when you placed the orders. Same for your password. CAPITAL LETTERS
matter here.
Once you have logged-in, you will get a screen with ALL
THE orders that you have placed using that Username/Password (you might have
more orders but under other Username/Password or that were written down
differently. Also older orders will not appear as we perform regularly cleaning
on the database)
Each order has a bar to separate one of each other.
Look for the number of the order you are looking for and click on the
ORDER ID number. This will bring the order you
placed with us where you can see, around the middle of it, the STATUS.
Status of the order, tracking number (if available) and
comments are included for you to see.
Shipments via US Postal Service (USPS) might not have
tracking numbers in U.S.A., however, for shipment overseas, a tracking number is
given taken from the Insurance receipt of the Postal Service.
You also will see a couple of buttons: Add to Cart on
each order and Checkout at the bottom of the page.
These buttons are used if you like to order again the
same item and the checkout, to check out of this page.
To go somewhere else inside our web site, use the links
at the very bottom of the page.
